Having worked within educational institutions, the team at Springboard Media Training know the importance of robust Quality Assurance procedures to ensure all aspects of the apprenticeship are met and delivered to the highest possible standard.
We have worked closely with our key partner, College of North West London, to ensure all reporting and paperwork procedures are in place.
Individual Learning Plans
All apprentices will complete an Individual Learning Plan (ILP). The Assessors and College staff monitor this at regular intervals.
All Apprentices will be given Progress Reviews at 8-12 week intervals. These Progress Reviews will be conducted with a member of Springboard Media Training, the employer and the Apprentice.
Assessing and IV’ing
Assessors are fully qualified and bring a solid background of industry experience. Martina Porter is a qualified IQA and maintains quality assurance across all the apprenticeship schemes we run.
The Assessors will deliver a programme that is holistic and relevant to the Apprentices’ pathway through the scheme. To this end, work in the Technical Certificate is planned to map into the Diploma and gather as much evidence as possible where opportunities arise to assess more than one unit at a time.
Work will be submitted via an online portfolio, which allows the Apprentice to submit work from either their workplace or home. Assessors will check-in to the online portfolio on a regular basis to mark work. All Apprentices are given the Assessors mobile phone numbers and personal email addresses to contact direct, should they need to. The Assessors will encourage direct contact with the Apprentices and will respond as quickly as possible.
Work submitted through the online portfolio system will be assessed with 10 working days. If additional work is the required, the Apprentice will be given an additional 5 days to complete and return through the online portfolio system. The Assessor will then assess the returned work within 5 working days.
Springboard Media Training will provide a monthly progress report to the College and employers to help identify where Apprentices may be falling behind. At this point suggestions are made about how to help the Apprentice. Normally, the Assessors advise one-to-one sessions or work place sessions to help identify and structure evidence more effectively.
This reporting process helps all parties ensure that issues can be identified quickly and addressed. It is also a vital mechanism in making sure the apprentices are on track for completion.
Exit Interviews and Beyond
Towards the end of the Apprenticeship the Apprentice will be offered an Exit Interview with a member of Springboard Media Training and the employer. Springboard Media Training will be providing specialist CV and interview skills support to all Apprentices as they approach the end of the training. Using the contacts within the industry Springboard Media Training will provide jobs page of up-coming jobs that will be made available to the Apprentices towards the end of their scheme.
All host placements will sign a contract with Springboard Media Training, which clearly states the responsibilities. These include:
- 20 days holiday per annum
- Agreed weekly hours up to a maximum of 40 hours a week
- Time off in lieu for any additional hours worked
- Time off for training
- Grievance procedures